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Q1 How
do you account for your professional capabilities?
A1 OUR ISO 9001:2000 CERTIFICATION is itself explanatory. Besides, our consistent growth
over the yea bears testimony.
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Q2 Means
of contact for any query?
A2
Our countrywide Toll Free No. 1800113456 is there
for your convenience, or thru e-mail.
Our e-mail Ids customer@goelpackersmovers.com or customer@rdgoel.com.
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Q3 How
much time does a pre-move survey take at my home ?
A3 Two to Three hours.
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Q4 How
do I know what I can and cannot take with me?
A4 Our inspector will assist you
in the process and provide you the detail.
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Q5 What
is insurance coverage based on?
A5
On the declared value of the articles which can be
calculated easily with the assistance of the inspector.
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Q6 Why
do I need insurance if everything is packed professionally?
A6 Items can get damaged due to unforeseen
and unavoidable circumstances like mishappening or
any natural calamity in the moving process.
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Q7 How much time before the planned move date should the moving company be contacted?
A7 Between 12 hrs and 24 hrs
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Q8 How
long packing and loading take at my residence?
A9 Normally, 150 S. Ft. area takes
3-4 hours.
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Q9 What
type of vehicles will be used to transport my household items?
A9
It depends on the volume of your consignment.
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Q 10 How
can I move my car?
A10 We normally
carry the Car by Car Carrier which are specially build to carry cars only.
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Q11 What
is it that cannot be loaded on to the vehicle?
A11 Some possessions like Pets, Liquids, Oils, Inflammable, Prohibited and Hazardous items.
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Q12 How do I claim the insurance if there is any damage or loss of goods?
A12 In event of any damage or loss, it should be mentioned while signing the delivery acknowledgment receipt. |
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Q13 Will you transport our plants?
A13 We recommend not to transport your plants as they die due to lack of water and sunlight in the process. However if you insist we will but on your risk. |
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Q14 What are the documents required for movement of my vehicle?
A14 Documents required for vehicles movement are photocopy of Vehicle Registration Certificate and Insurance, Orignal Emission / Pollution Certificate, Owner Self Declaration. |
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